91福利社

Administrative Procedures — MDAS 1271

1. Course Description
   • Credits: 3.00
   • Lecture Hours/Week: 3.00
   • Lab Hours/Week: 0.00
   • OJT Hours/Week: 0
   • Prerequisites:
     • MDAS 1151: Health Care Essentials
   • Corequisites: None
   • MnTC Goals: None
   This course builds on the skills and content learned in MDAS 1251 Health Care Essentials and focuses on the administrative responsibilities of a medical assistant. Topics covered will be medical appointments, scheduling procedures, telecommunications, medical coding, medical insurance, electronic health records, written communications, medical documentation, clinic management, human resource management, resumes, and interviewing.
2. Course Effective Dates: 8/27/12 – Present
3. Outline of Major Content Areas
   1. Clinic and outpatient appointment scheduling
   2. Clinic and patient correspondence
   3. Clinic management
   4. Human resource management
   5. Interviewing techniques
   6. Medical coding
   7. Medical insurance
4. Learning Outcomes
   1. Demonstrate empathy, understanding, and professional behavior in all administrative tasks.
   2. Schedule patients for clinic appointments and outpatient procedures.
   3. Define medical insurance terminology.
   4. Perform medical coding.
   5. Design patient letters and other correspondence.
   6. Document in the electronic health record.
   7. Apply interviewing techniques.
   8. Describe the clinic management and human resource management positions.
5. Minnesota Transfer Curriculum Goal Area(s) and Competencies
   
6. Learner Outcomes Assessment
   As noted on course syllabus
7. Special Information
   None noted